- Penampilan selalu baik dan melaku

- Penampilan selalu baik dan melakukan tugas yang menyenangkan di setiap hari.
- Mendengarkan keluhan tamu. Memperbaiki kesalahan-kesalahan dan permintaan. Menginformasikan situasi pada atasannya jika serius atau tidak mampu untuk menangani dan melaporkan kepada manajemen.
- Menghadiri semua pelatihan yang diberikan.
- Berpakaian rapi dan bersih dengan memakai nama tag.
- Pastikan kebersihan, keamanan dan efisiensi di tempat kerja.
- Bekerja sesuai dengan jadwal sebagaimana ditugaskan oleh atasan.
- Melakukan semua tugas yang diberikan secara efisien, secara teknis, yang benar, mengikuti kebijakan manajemen, aturan dan peraturan hotel, perintah dari supervisor, mematuhi prosedur manual pelatihan dan mencapai standar yang tinggi agar tercapai kepuasan tamu secara total.

Results (English) 1:

-Appearance is always good and fun tasks on a daily basis.-Listen to guest complaints. Fix the errors and requests. Inform the situation on his superiors if serious or not capable to handle and report to management.-Attend all training provided.-Dressed neat and clean by wearing name tags.-Ensure the cleanliness, security and efficiency in the workplace.-Work in accordance with the schedule as assigned by supervisor.-Perform all tasks given in an efficient, technically, that's true, follow the policy management, the hotel rules and regulations, orders from supervisors, adhere to the procedures manual training and achieve high standards so that guest satisfaction is achieved in total.

Results (English) 2:

- Appearance is always good fun and perform tasks on a daily basis.
- Listen to guest complaints. Fixing mistakes and demand. Informing the situation to his superiors if serious or unable to deal with and report to the management.
- Attend all training provided.
- Dressed in a neat and clean with wear name tags.
- Ensure cleanliness, safety and efficiency in the workplace.
- Working in accordance with the schedule as assigned by superiors.
- Perform all tasks assigned efficiently, technically, right, follows the management policy, rules and regulations of the hotel, the command of a supervisor, training manuals comply with the procedure and reached a high standard in order to achieve total guest satisfaction.