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- Arrange and serve food and beverages in accordance with the function, direction and way to get guest satisfaction maximum.
- Perform other tasks assigned by the management policies or direct supervisor of his that are not listed here.
- Appearance is always nice and do a pleasant task on a daily basis.
- Clean all the tables, chairs include other equipment such as blackboards, menus, etc.
- Getting items from the warehouse and ensure proper storage.
- Set the table, the buffet table, decoration materials and equipment according to the instructions of superiors and captain according to the needs of each.
- Serving food and drinks in a way that is efficient and polite to get the satisfaction of guests maximum, and in accordance with the procedures and standards set.
- Keeping tables, chairs and equipment tidy all the time.
- Take the food out of the kitchen and return the dirty dishes to the sink.
- Ensure cleanliness of all facilities after completion in order multipurpose room emptied by sales staff can be shown to clients.
- Need to know the equipment banquet are available at the hotel.
- Ensure that all the drinks and food dishes appropriate with a menu list and specifications, is presented properly, hot / cold / ice or at a certain temperature before serving.
- Listen to guest complaints. Fixing mistakes and demand. Informing the situation to his superiors if serious or unable to deal with and report to the management.
- Attend all training provided.
- Dressed in a neat and clean with wear name tags.
- Ensure cleanliness, safety and efficiency in the workplace.
- Working in accordance with the schedule as assigned by superiors.
- Perform all tasks assigned efficiently, technically, right, follows the management policy, rules and regulations of the hotel, the command of a supervisor, training manuals comply with the procedure and reached a high standard in order to achieve total guest satisfaction.
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