Kepada Yth. Bapak Donald Andrew Fau

Kepada Yth. Bapak Donald Andrew Faulkner,


Sebelumnya kami ucapkan terima kasih atas kepercayaan Ibu Vincentia E. Soenaringtyas terhadap PermataBank.


Sehubungan dengan pelaporan Ibu Vincentia E. Soenaringtyas mengenai Layanan PermataNet yang disampaikan pada tanggal 25 Juli 2016 melalui PermataTel dengan nomor pengaduan CHS0000osoj0, dapat kami sampaikan bahwa PermataBank telah mencoba melakukan simulasi transaksi transfer dana ke rekening Bank Rakyat Indonesia nomor 799301000127531 melalui PermataNet dan PermataMobile, dimana nomor rekening tersebut berhasil ditemukan.

Atas hal tersebut, kami mohon kesediaan Ibu untuk dapat mencoba melakukan transaksi kembali.

Demikian yang dapat kami sampaikan, untuk informasi lebih lanjut Ibu Vincentia E. Soenaringtyas dapat menghubungi layanan 24 jam PermataTel di 500-111 (fixed line dan ponsel).

Hormat kami,
Customer Care
PermataBank

Results (English) 1:

To The Designation. Mr. Donald Andrew Faulkner,Before we say thank you for the trust the mother Vincentia e. Soenaringtyas against the Bank.With respect to the reporting of maternal Vincentia e. Soenaringtyas PermataNet about the service being delivered on July 25, 2016 through PermataTel with the number of complaints CHS0000osoj0, we can tell them that the Bank had tried to do a simulated transactions transfer funds to accounts of people's Bank of Indonesia number 799301000127531 through PermataNet and PermataMobile, where the bank account was found.Above that, we beg the willingness of Mothers to be able to try the transaction again.So that we can pass, for more information Mother Vincentia e. Soenaringtyas can contact the 24-hour service PermataTel at 500-111 (fixed line and mobile phones).Sincerely,Customer CarePermatabank

Results (English) 2:

Dear. Mr. Donald Andrew Faulkner, Previously, we thank you for the trust Mrs. Vincentia E. Soenaringtyas against the Bank. With respect to the reporting of Mother Vincentia E. Soenaringtyas about PermataNet Service delivered on July 25, 2016 via PermataTel with a number of complaints CHS0000osoj0, we can state that the Bank have tried to simulate transactions transfer funds to the account of Bank Rakyat Indonesia number 799301000127531 through PermataNet and PermataMobile, where the account number found. Above that, we humbly ask that mother to be able to try to do the transaction back in. So that we can say, for more information further Mother Vincentia E. Soenaringtyas can call 24 hours PermataTel at 500-111 (fixed line and mobile phones). Sincerely, Customer Care PermataBank