Kami sangat mengerti harapan Anda t

Kami sangat mengerti harapan Anda terkait permintaan perubahan nama tamu pada reservasi Anda, namun mohon maaf reservasi Anda belum dapat kami setujui untuk perubahannya karena sudah sesuai dengan kebijakan pembatalan yang tertera pada detail reservasi Anda yaitu non-refundable dan non-amendable. Pada dasarnya, kami dari Traveloka tidak memiliki kewenangan untuk melakukan perubahan sepihak terhadap reservasi Anda dikarenakan sudah sesuai dengan kebijakan pembatalan yang tertera pada detail reservasi Anda.

Results (English) 1:

We very much understand your expectations regarding your request a name change on your reservation, however sorry your reservation we can not agree to the change because it is in accordance with the cancellation policy stated on the details of your reservation is non-refundable and non-amendable. Basically, we of Traveloka not have the authority to make unilateral changes to your reservation because it is already in accordance with the cancellation policy indicated on your reservation details.

Results (English) 2:

We really understand your expectation regarding the guest name change request on your reservation, but sorry for your reservation that we cannot agree to the change as it complies with the cancellation policy stated in your reservation details. Non-refundable and non-amendable. Basically, our Traveloka does not have the authority to make any unilateral changes to your reservation as it complies with the cancellation policy stated in your reservation details.