Masih menurut Kim dan Kumar (2011)

Masih menurut Kim dan Kumar (2011) Tahap pertama (perubahan) bertujuan untuk membangun dasar untuk beroperasi pada sistem kualitas yang dibangun, output dari tahap pertama adalah sistem yang telah berubah menjadi lebih baik (improve), standarisasi proses, lingkungan pembelajaran dan komunikatif.

Results (English) 1:

Still according to Kim and Kumar (2011) first stage (change) aims to build a base for a quality system operates on is built, the output of the first stage is a system that has changed for the better (improve), standardization of processes, learning and communicative environment.

Results (English) 2:

Still according to Kim and Kumar (2011) The first stage (change) aims to build the basis for the operating system built quality, the output of the first stage is a system that has changed for the better (improve), standardization of processes, learning and communicative environment.